Dr. Ben Sim Ophthalmologist

Privacy Policy

Our Commitment to Privacy

Dr Ben Sim is committed to protecting your privacy and ensuring the security of your personal information in accordance with Australian privacy laws.

Collection of Personal Information

The personal information we collect depends on how you use this website and our services. Any information collected is treated as confidential and handled in accordance with Australian privacy laws.

Where personal information is collected, we take reasonable steps to ensure you understand why the information is being collected, how it will be used, and how you can access or update it if needed.

Website Analytics and Cookies

This website does not use third-party advertising cookies or behavioural tracking technologies.

We may use Google Analytics, which uses first-party cookies to collect anonymised and aggregated information about how visitors use the website. This may include details such as the number of visits, pages viewed, time spent on the site, and the domains from which the website is accessed. This information does not identify individual users and is used solely to help us understand visitor interests and improve the performance and usability of the website.

You can control or disable cookies at any time through your individual browser settings.

Automatically Collected Technical Information

When you access, browse, or download information from this website, our internet service provider or hosting provider may automatically record certain technical information. This may include your IP address, domain name, date and time of access, pages viewed, and files downloaded.

This information is collected for statistical analysis, website maintenance, and development purposes only and is not used to personally identify users.

Use and Disclosure of Personal Information

Personal information is used to provide medical care, manage administrative and operational processes, and comply with legal and regulatory obligations.

We do not sell, rent, or trade personal information. Personal information is only disclosed to third parties with your consent, where required or authorised by law, or where necessary to provide healthcare services.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include appropriate physical, electronic, and administrative safeguards.

Where personal information is no longer required for its intended purpose, and retention is not required by law, we take reasonable steps to securely destroy or de-identify the information.

Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any information that is inaccurate, incomplete, or out of date. Requests for access or correction can be made by contacting us using the details provided on this website.

Changes to This Privacy Information

This privacy policy may be updated from time to time to reflect changes in legal requirements or our information-handling practices. The most current version will always be available on this website.